JOB DESCRIPTION
-Act as a first point of contact for all visitor’s, welcome them professionally and courteously and look after them until they have been attended to, guaranteeing smooth-running reception area.
-Professionally administer all incoming calls and outgoing calls providing callers with compound facilities information and ensuring calls are redirected accordingly.
-Responsible for opening and closing of the reception area (locking doors, closing blinds, turning off lights) and inspection of all club house facilities daily every morning.
-Maintain a systematic arrangement in general customer service, booking, party reservations, tennis courts, squash, table tennis, billiards hall and other facilities and amenities as applicable in the compound.
-Comply with the reception and administration process as laid out in the standards of the compound’s rules and regulations.
-Administer move in and move out procedures to ensure smooth transition of new tenants and accommodate the interest of both tenant and the company.
-Coordinate with leasing department the leasing contracts (intention notice) and cheques collected from the tenants.
QUALIFICATIONS
-Male not more than 35 years old.
-Minimum2 years of receptionist experience in a high-end residential property, luxury hotel and fine dining restaurant.
-Excellent phone etiquette.
-Excellent English communication skills.
-Should have a strong personality. Someone with courageous attribute in the implementation of company policies and procedures.
-Should be customer service driven.
-Able to work with minimum supervision.
-Good use of MS Office (Word, Excel, Outlook, Access).
-Able to multi-task.
-Possess strong organizational skills.
-Professional appearance.
-Flexible and ready to work extra time when needed.
